FAQ
While our preferred method of payment is cash or check, we do accept all major credit and debit cards, including Apple Pay. You will receive a 3% discount for paying by cash or check at the time of purchase of Wedding, Mother of the Bride or Prom gowns! We also offer an in store payment plan program with a 20% down deposit. If you are needing additional assistance with financing, please click the “Financing” tab on our website for more information!
To book an appointment with us you will need to select the “Book an Appointment” button on our website. We do ask that you give us a 24-hour window for your appointment request. You will be prompted to fill out your contact information and the date and time you’d like to request your appointment. After your request is submitted, you will receive a confirmation email and text message. You will then be asked to fill out a brief “Interview Form” to better assist our stylists in tailoring your appointment to your needs. Please note we can only accept appointments made through our website.
We recommend bringing a pair of heels, body shapewear (spanx), and light-colored underwear to allow you to view the dresses without seeing any distracting undergarments through the dress.
We allot a 90 minute time slot for regular Bridal Styling appointments, 60 minutes for our Love for Less bridal appointments, 60 minutes for our Mother of the Bride/Groom appointments, 60 minutes for Prom and Formal appointments and 30 minutes for an Accessories appointment. Should you need or want a longer time slot, we suggest booking our VIB or Girls Day Out appointment package! See our Book an Appointment page for details!
We ask that you limit your guest count to 4 people. Our suites were designed to offer an intimate and relaxing environment for our customers to allow for a more pleasant experience! Should you want to bring a few additional guests, we suggest booking a VIB or Girls Day Out appointment, where we can prepare to accommodate larger parties!
After you say Yes to your dress, your stylist will take your body measurements to ensure proper sizing for your order. You will then be guided through the ordering and payment process. Please note, payment in full or a non refundable deposit is expected at the time of your appointment! Please refer to “What forms of payment do you accept?” for more information
We ask that you please leave all food and drinks not previously approved by a DIL stylist at home. We have some special treats for our brides that say “Yes!” to their dress, however, to keep our suite and dresses clean, we ask that you do not bring any outside food or drinks with you.
We do allow photos to be taken in our suites, however, we try to reserve those photos for the “Yes!” dress.