FAQ
While our preferred method of payment is cash or check, we do accept all major credit and debit cards, including Apple Pay. You will receive a 3% discount for paying by cash or check at the time of purchase of Wedding gowns! We also offer an in store payment plan program with a 20% down deposit. If you are needing additional assistance with financing, please click the “Financing” tab on our website for more information!
To book an appointment with us you will need to select the “Book an Appointment” button on our website. Please note that our system is set up to book out at least 48 hours in advance. Should you need an appointment sooner, please email us directly! After booking, you will receive a confirmation email and text! Please make sure you "opt in" for texts! You will also receive an email with a brief overview of our appointment process to better assist our you and stylists in tailoring your appointment to your needs. Please note we can only accept appointments made through our website and are NOT available for walk ins.
We recommend bringing a pair of heels, body shapewear (spanx), and light-colored underwear to allow you to view the dresses without seeing any distracting undergarments through the dress.
We allot a 90 minute time slot for regular Bridal Styling appointments, 60 minutes for our Love for Less bridal appointments and 30 minutes for an Accessories appointment. Should you need or want a longer time slot, we suggest booking our VIB or Girls Day Out appointment package! See our Book an Appointment page for details!
We ask that you limit your guest count to 4 people. Our suites were designed to offer an intimate and relaxing environment for our customers to allow for a more pleasant experience! Should you want to bring a few additional guests, we suggest upgrading your appointment with our "Say Yes Service" OR by booking a VIB or Girls Day Out appointment, where we can prepare to accommodate larger parties!
After you say Yes to your dress, your stylist will take your body measurements to ensure proper sizing for your order. You will then be guided through the ordering and payment process. Please note, payment in full or a non refundable deposit is expected at the time of your appointment! Please refer to “What forms of payment do you accept?” for more information
WE DO NOT ALLOW ANY OUTSIDE FOOD OR BEVERAGE!
We ask that you please leave all food and drinks not previously approved by a DIL stylist at home. We have some special treats for our brides that say “Yes!” to their dress, however, to keep our suite and dresses clean, we ask that you do not bring any outside food or drinks with you.
We do allow photos to be taken in our suites, however, we try to reserve those photos for the “Yes!” dress.